Privacy Policy
Effective Date: September 2, 2025
Divinekavi values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By booking a tarot reading through our site, you agree to the terms outlined below.
1. Information We Collect
When you book a reading, we may collect the following information:
- Full Name
- Email Address
- Date of Birth
- Country
- Your Question(s) for the reading (maximum of three)
- Payment details (processed securely through Dialog Genie Business – we do not store your card details)
2. How We Use Your Information
Your information is used only for the following purposes:
- To process your booking and payment.
- To deliver your tarot reading in PDF format via email.
- To send booking confirmations and important updates.
- To respond to inquiries and provide customer support.
We do not use your personal information for marketing or advertising without your consent.
3. Data Protection
- Your personal details are kept private and confidential.
- We do not sell, rent, or share your information with third parties.
- Payment transactions are processed securely through Dialog Genie Business Sri Lanka.
- We take reasonable measures to protect your data from unauthorized access or misuse.
4. Your Responsibilities
- You must provide accurate and complete information when booking.
- Questions should only relate to yourself, not third parties.
- You are responsible for keeping your email address active to receive your reading.
5. Data Retention
- We keep your booking and reading details only as long as necessary to provide the service.
- You may request removal of your personal information by contacting us at divinekavi.info@gmail.com.
6. Third-Party Services
- Payments are processed by Dialog Genie Business (Visa/MasterCard).
- We are not responsible for the privacy practices of third-party payment processors, but they comply with industry security standards.
7. Children's Privacy
Our services are intended for adults (18 years and older). We do not knowingly collect personal information from children.
8. Updates to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.